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#CareersOnTheThames Event

- 29 September 2020

- Free

Customer Service Agent – Cabin Crew


Customer Service Agent – Cabin Crew

  • Posted Date:30th January 2020
  • Apply Before: 31st December 2020
  • Job Category:Customer Services
Job Description

The main purpose of this job is to ensure that high standards are achieved in the safety and sales on board the vessel as well as the customer service experience of the passengers. City Cruises crew needs to provide our visitors with the best service possible in terms of bar sales, customer relations and providing information about City Cruises services.

City Cruises plc is the leading operator of passenger services on the River Thames, carrying in excess of 2 million people annually on its extensive sightseeing, entertainment and charter services. Based at Cherry Garden Pier, City Cruises operates 16 revenue earning passenger carrying boats, along with a small fleet of support vessels and barges.

Person Profile:

Educational Level/qualifications:

Educated to GCSE level or equivalent



Worked in a bar/restaurant in a customer facing role


Retail background; worked in a sales environment; at least 12 months work experience; hospitality experience and knowledge of the Travel & Tourism industry.

Please go to City Cruises website to find the full job description and more details about the person specification.