Customer Services Assistant (Zero hour)
- Post Date:3rd March 2026
- Apply Before: 20th March 2026
- Views 2
Job Description
Job Information
Date Opened
02/20/2026
Job Type
Temporary
Work Experience
0-1 year
Industry
Customer Service
City
London
State/Province
City of London
Country
United Kingdom
Zip/Postal Code
E14 0JW
Job Description
KEY RESPONSIBILITIES
- To ensure all passengers have purchased the correct ticket type for their journey
- To maintain a high standard of customer experience at all times
- To organise and manage the customer queuing system at the required piers
- To support and protect the revenue protection on the required piers
- To ensure clear communication is delivered to all customers and colleagues
- Be committed and flexible in your approach to work
- Ensuring we are committed to providing a punctual and reliable service to our customers
Requirements
QUALIFICATIONS & EXPERIENCE
- Previous experience in customer facing role ideally from hospitality, retail or tourism background
- A genuine desire and ability to work with the public in a front line, customer facing role
- Ability to build rapport with customers and be approachable, knowledgeable and helpful
BEHAVIOURAL COMPETENCIES:
- Communication
- Team player
- Time management
- Emotional intelligence