Customer Services Assistant (Zero hour)

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Job Information
Date Opened
06/16/2026

Job Type
Temporary

Work Experience
0-1 year

Industry
Customer Service

City
London

State/Province
City of London

Country
United Kingdom

Zip/Postal Code
E14 0JW

Job Description
KEY RESPONSIBILITIES

To ensure all passengers have purchased the correct ticket type for their journey
To maintain a high standard of customer experience at all times
To organise and manage the customer queuing system at the required piers
To support and protect the revenue protection on the required piers
To ensure clear communication is delivered to all customers and colleagues
Be committed and flexible in your approach to work
Ensuring we are committed to providing a punctual and reliable service to our customers

Requirements
QUALIFICATIONS & EXPERIENCE

Previous experience in customer facing role ideally from hospitality, retail or tourism background
A genuine desire and ability to work with the public in a front line, customer facing role
Ability to build rapport with customers and be approachable, knowledgeable and helpful

BEHAVIOURAL COMPETENCIES:

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