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#CareersOnTheThames Event

- 29 September 2020

- Free

Deck Customer Service Assistant

This job has been Expired

Deck Customer Service Assistant

  • Posted Date:5th December 2019
  • Job Type:Full Time
    Job Category:Customer Service Assistant
    Offered Salary £15,000 - £20,000
Job Description
MBNA Thames Clippers is looking for a Desk Customer Service Assistant. You will work on board our vessels assisting the Master and Mates, ensuring our customer’s safety at all times and answering their questions in a friendly and helpful manner. You will also make sure any vessel maintenance and cleaning is carried out efficiently and effectively.

We’re looking for people who enjoy working with the public, being outside on the river and working in a fun and busy team. You will be approachable, friendly and helpful, not only to the passengers on board but also to your colleagues. We expect you to deliver the same amazing experience to our customers at the end of your shift as you do at the start.
Here at MBNA Thames Clippers we really value a strong team ethic, we take pride in what we do, and we respect each other which make it a great place to work! We are an entrepreneurial and inclusive organisation which was voted “Employer of the Year” at the 2017 London Transport Awards. There is real potential for internal development and promotion within our business and internal succession is one of our core values. Our employees benefit from free travel on MBNA Thames Clippers, along with a group private pension plan, private medical insurance, life assurance, EAP, ride to work scheme or season ticket loan and childcare vouchers. We also offer discounts at shops, bars and restaurants at The O2. We are committed to equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.