Deck Customer Service Assistant

Job Description

MBNA Thames Clippers is looking for a deck customer services assistant who will work on board its vessels assisting the Master and Mates, ensuring its customers’ safety at all times and answering their questions in a friendly and helpful manner. The assistant will also make sure any vessel maintenance and cleaning is carried out efficiently and effectively.

They are looking for people who enjoy working with the public, being outside on the river and working in a fun and busy team.

You will be approachable, friendly and helpful, not only to the passengers on board but also to your colleagues. We expect you to deliver the same amazing experience to our customers at the end of your shift as you do at the start.

Location:

Trinity Buoy Wharf, Poplar, London E14 0JY

Additional information about Thames Clippers:

Here at MBNA Thames Clippers, we really value a strong team ethic, we take pride in what we do, and we respect each other which make it a great place to work!

We are an entrepreneurial and inclusive organisation which was voted “Employer of the Year” at the 2017 London Transport Awards. There is real potential for internal development and promotion within our business and internal succession is one of our core values.

Our employees benefit from free travel on MBNA Thames Clippers, along with a group private pension plan, private medical insurance, life assurance, EAP, ride to work scheme or season ticket loan and childcare vouchers. We also offer discounts at shops, bars and restaurants at The O2.

We are committed to equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

www.thamesclippers.com/about-thames-clippers/careers