Desk Customer Service Assistants

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Uber Boats by Thames Clippers
  • Post Date: 4th May 2021
  • Applications 0
  • Views 1211
Job Overview

Uber Boat by Thames Clippers is hiring Desk Customer Service Assistants.

Here at Thames Clippers we have a strong team ethic, we take pride in what we do, and we respect each other which makes it a great place to work! Join our team today!

Job Profile
You will work on-board our boats that travel up and down the Thames assisting the Master, Mates and Onboard Customer Service Assistant (OCSA) ensuring our customer’s safety at all times and making sure they have a wonderful journey with us.

You will make sure any boat maintenance and cleaning is carried out efficiently and effectively and also assist the OCSA when required with serving the customers on board and stocking the boat.

If you enjoy working with the public, being outside on the river and being part of a fun and busy team then this could be the role for you!

We’re looking for people who are looking to develop their career in the maritime industry and progress within Thames Clippers from DCSA to Mate to Master. We’re looking for ambitious and driven individuals who want to succeed.

You will be approachable, friendly and helpful, not only to the passengers on board but also to your colleagues. We expect you to deliver the same amazing experience to our customers and team at the end of your shift as you do at the start.

How to apply?
To apply please follow this link.

You will spend your days on our vessels, which all leave from North Greenwich Pier, based near The O2 arena and North Greenwich tube station.

these will happen virtually on MS Teams w/c 10 May 2021.

You’ll need to be able to start work with us in June 2021.

Important information
You will be based on our boats on the river and that means you will be on your feet for 10 hour shifts. We will provide you with a full uniform including warm clothing to defend against the British weather!

So why apply?
We are an entrepreneurial and inclusive organisation that was voted “Employer of the Year” at the 2017 London Transport Awards. There is real potential for internal development and promotion within our business and internal succession is one of our core principles.

To find out more about our benefits click here

Our commitment to inclusion
We are committed to fostering a diverse and inclusive workforce. We believe in equality of opportunity for all and our approach to recruitment and selection is fair, open and based purely on merit. Applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. If you require reasonable adjustments in any recruitment process with us, please
make us aware.

Job Detail
  • Offered Salary£20,000 - £30,000
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