Job Description
Date Opened
06/19/2026
Job Type
Full time
Work Experience
1-3 years
Industry
Hospitality
Salary
33451.08
City
London
State/Province
City of London
Country
United Kingdom
Zip/Postal Code
E14 0JY
Job Description
SUMMARY
A hands-on supervisor to lead daily operations and oversee private events. They will manage and motivate the team to deliver top-tier service.
QUALIFICATIONS & EXPERIENCE
- Previous relevant experience with a background in events, hospitality and managing a team
- Proven ability to manage complex sales operations with measured success
- A natural leader with experience to inspire operational teams to deliver results
- Positive and passionate focus on great customer experience
- Demonstrates flexibility and agility
Requirements
KEY RESPONSIBILITIES
- Supporting the Lounge Manager in leading team members
- Open and close the Lounge, coordinate floor team, and manage day-to-day service.
- Ensure the Lounge complies with all relevant HACCP procedures and legislation, following best practice principals to deliver a consistent standard of ‘world class’ customer service
- Ensure legal compliance with the sale of alcohol, prevent underage drinking, and uphold premises licensing regulations
- Work alongside the other Retail Managers, identifying training requirements to ensure the team have development opportunities
- Support with recruitment, retention, management, and development of the team
- Work closely with your Team of Café bar assistants to develop and sustain a high level of team energy and engagement, focused on our company values and service promises
- Conduct regular stock takes, manage deliveries, and ensure bars are fully stocked.
- Coordinate closely with the sales team on set-up, staffing and timelines for events ranging from intimate gathering to large -scale parties.
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