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Lounge Manager
- Post Date:8th July 2025
- Views 55
Job Description
Location: Trinity Buoy Wharf
Contract Type: Permanent
Closing Date: 18 July 2025
Salary: Competitive
Hours of Work: 42
JOB SUMMARY
We are currently looking for a passionate Lounge manager with event hosting experience to join our Retail Operation Team on a permanent basis, with an immediate start to consistently deliver memorable moments and five-star service to our guests.
QUALIFICATIONS & EXPERIENCE
- 2yrs or more previous bar management experience
- Personal licence holder
- Proficient in Microsoft office package
- Knowledge of health and safety regulations and licensing
- Experience in delivering high- end events within a new location
- Strong customer focus and the ability to cultivate trusted relationships
- Exceptional organisational skills
KEY RESPONSIBILITIES
- Recruitment and training of front -of-house team
- Stock management
- Act as the primary customer contact, building trusted, long- lasting relationships, ensure all client needs are understood and exceeded.
- People management
- Achieving targets as set by HOD
- Financial reporting
- Managing staff Rota
- Flexibility to work irregular hours (weekends/evenings/bank holidays)
- Demonstrate leadership and motivation of others.
- Working with sales team to maximize event boking opportunity
- Working with suppliers on menu change
- Working with external events coordinator
- Managing external contractors (cleaning, security)
BEHAVIOURAL COMPETENCIES:
- Communication
- Flexible
- Organisational skills
- Creativity
- Proactive